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Stay cool in the summer and warm in the winter without breaking the bank.
Home Rebates and Incentives
Uncover Tips for Saving Energy at Home
Take charge of your bottom line and make your daily operations more efficient.
Business Rebates and Incentives
Read Energy-Saving Tips for Businesses
By following these simple tips, you can make a big difference in how much energy you use for heating and cooling, lighting, appliances and electronics, and water heating. Interested in learning more? We’ve compiled ways to save energy in your home as well as useful tips for your business.
AEPTexas.com and the AEP Texas customer mobile app (com.aep.customerapp.aeptexas).
Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.
Throughout the site or app, we may provide links to resources and sites that are not part of AEPTexas.com or the AEP Texas customer mobile app.
Passively collected information
Personally identifiable information
The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.
In addition, we may use elements of this information in the following situations:
Also, AEP Texas reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.
AEP Texas takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP Texas may not be secure.
If you would like to update your personally identifiable information or if you have questions
you provide any personally identifiable information through this site. Use of our web site after
This policy was last revised on December 13, 2017.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 877.373.4858.
Please login to manage your account.