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Report a downed wire or safety hazard

Please report safety hazards immediately to our Customer Operations Center at 866.223.8508.

A safety hazard is a condition that poses an immediate risk to the public, and can include:

  • Downed wires that may be sparking or near water
  • Downed poles
  • Trees that have fallen on power lines

Never go near or touch a power line.


Experiencing a Power Outage?

Check our realtime outage map for updates. If no safety hazard exists and your power is out, report a power outage.
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Confused About Outages?

We’ve compiled answers to our most frequently asked questions.

Get answers

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