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Retail Electric Providers (REP) may use the REP Desk, a online self-service tool accessible 24/7 to do the following:

  • Conduct searches by address, ESI ID number or meter number.
  • View TDSP usages (876.03) and invoice (810.02) data, meter test data, ESI IS liability history, rate and other information.
  • Receive notifications such as rate case information, weather moratoriums, market notices, outage notifications, tariff notifications, and news media releases.
  • Request Historical Usage data by completing an electronic Letter of Authorization.
  • Review same day and historical service order history.
  • Submit safety net requests electronically by uploading a spreadsheet or entering a single ESI ID.
  • Communicate via Chat with one of the Competitive Retailer Relations Market Specialists.

If you are already registered, you can access the REP Self Service Tool here:

If you are not registered for access, please contact your company's designated REP Desk Administrator or your assigned AEP Texas account manager.

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