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Retail Electric Providers and Third Party Vendors (Aggregators, Brokers, Consultants) are required to submit a signed Letter of Authorization from the customer in order to obtain historical usage or any other customer information prior to enrollment.
Beginning Jan. 1, 2021, AEP Texas Historical Usage requests from Aggregators, Brokers, and Consultants will only be processed through the AEP Texas Usage Hub. If you have not registered for the AEP Texas Usage Hub yet, please send us an e-mail requesting to join the site to: email@example.com, and we can send you a unique invitation link to get you started!
The AEP Texas Usage Hub website was launched in January of 2018 and allows Third-Party Service Providers (Aggregators, Brokers, and Consultants) to submit historical usage requests.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 877.373.4858.
Please login to manage your account.