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Letters of Authorization

Retail Electric Providers and Third Party Vendors (Aggregators, Brokers, Consultants) are required to submit a signed Letter of Authorization from the customer in order to obtain historical usage or any other customer information prior to enrollment.

Beginning Jan. 1, 2021, AEP Texas Historical Usage requests from Aggregators, Brokers, and Consultants will only be processed through the AEP Texas Usage Hub. If you have not registered for the AEP Texas Usage Hub yet, please send us an e-mail requesting to join the site to: aep_tx_usage_requests@aep.com, and we can send you a unique invitation link to get you started!

The AEP Texas Usage Hub website was launched in January of 2018 and allows Third-Party Service Providers (Aggregators, Brokers, and Consultants) to submit historical usage requests.

  • The Usage Hub is available 24/7
  • The data is usually received in minutes
  • You can retrieve both IDR Data and summary data
  • Requested data is archived on the site

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