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AEP Texas Facts

Texas North Texas Central Total

Meters
Residential 146,464 672,493 818,957
Commercial 29,918 107,956 137,874
Industrial 4,381 4,897 9,278
Other 5,197 1,547 6,744
Total 185,960 786,893 972,853
 

Generation
Megawatt hours delivered 5.3 million 24.3 million 29.6 million
Service area 53,000 square miles 44,000 square miles 97,000 square miles
Cities and towns served 153 219 372
Counties served 48 44 92
 

Transmission & Distribution
Distribution lines 13,308 miles 29,383 miles 42,691 miles
Transmission lines* 4,292 miles 4,444 miles 8,736 miles
T & D plant in service $1.16 billion $3.29 billion $4.45 billion
 

Employees
AEP Texas employees** 1,623

AEP Texas, a unit of American Electric Power, delivers electricity to nearly one million homes, businesses and industries in south and west Texas. AEP Texas provides regulated energy delivery service to consumers, regardless of which Retail Electric Provider (REP) they choose. The region headquarters is in Corpus Christi.

AEP Texas North Company (TNC) delivers electricity on behalf of the REPs in west Texas. AEP Texas Central Company (TCC) delivers electricity on behalf of REPs in south Texas. AEP Texas also builds new powerlines, restores service following outages and reads the meters for REPs throughout its service territory. The company also connects or disconnects service upon the orders of the REPs.

Financial
Operating revenues (2011) $942.2 million
Net income for common (2011) $161.3 million****
State and local taxes paid (2011) $44.2 million***
Franchise fees paid (2011) $47.8 million***

* Includes transmission lines owned by Electric Transmission Texas within the AEP Texas service territory
**Includes AEP Services Company employees based within the AEP Texas territory and Dallas
*** Reflects amounts paid by AEP Texas only
****Includes interest on Stranded Costs ($25 million)

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Privacy Policy for AEP Texas, a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to AEPTexas.com

Other Websites in the AEP family of sites may be governed by their own privacy policies, appropriate to the uses and needs of each site. Throughout this site, we may provide links to resources and sites that are not part of AEPTexas.com. This Privacy Policy does not apply to those resources and sites.

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Information Collected

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  2. Personally identifiable information

    On certain pages of this site, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

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  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
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  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

Also, AEP reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

AEP takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

AEP reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on September 12, 2011.

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