Community Affairs

Texas Community Affairs and Economic Development Managers

Contact our community affairs managers if you are seeking assistance with local government, business, education, emergency service coordination or other community needs.

AEP Texas

Report an outage or a safety hazard:

1-866-223-8508

Customer Service assistance or information:

1-877-373-4858

SWEPCO

Report an outage or a safety hazard:

1-888-218-3919

Customer Service assistance or information:

1-888-216-3523
A

Olga Maldonado
Manager, Community Affairs and Customer Services
1519 Calton Road
Laredo, TX 78044-3400
956-721-3083
E-mail: omaldonado@aep.com

Tony Arce
Manager, External Affairs
1519 Calton Road
Laredo, TX 78044-3400
956.721.3000
E-mail: tarce@aep.com

B

Lee Jones
Manager, Community Affairs and Customer Services
5700 N. Cage
Pharr, TX 78577-7921
956-283-2441
E-mail: hljones@aep.com

C

Daniel Lucio
Manager, External Affairs
355 W. Business 77
San Benito, TX 78586
956.361.2008
E-mail: dlucio@aep.com

D

Patrick King
Manager, External Affairs
2600 E. Corral Street
Kingsville, TX 78363
361.221.0409
E-mail: psking@aep.com

E

Ken Griffin
Manager, Community Affairs and Customer Services
539 N. Carancahua
Corpus Christi, TX 78478
361.881.5828
E-mail: kwgriffin@aep.com

F

Vee Strauss
Manager, External Affairs
2901 Mockingbird Lane
Victoria, TX 77903
361.574.2236
E-mail: svstrauss@aep.com

G

Lynn Ferry-Nelson
Manager, External Affairs
4421 W. Loop 281
Longview, TX 75604
903.234.7351
E-mail: lmferry-nelson@aep.com

H

Jennifer Harland
Manager, External Affairs
3708 W. 7th Street
Texarkana, TX 75501-6324
903.223.5880
Email: jkharland@aep.com

I

Greg Blair
Manager, Community Affairs and Customer Services
301 Cypress Street
Abilene, TX 79601
325.674.7422
E-mail: gwblair@aep.com

J

Fred Hernandez
Manager, External Affairs
933 W. 19th Street
San Angelo, TX 76903
325.657.2748
E-mail: fbhernandez@aep.com

K

Rita Parrish
Manager, External Affairs
512 W. Leona Street
Uvalde, TX 78801-4530
830.591.4200
Email: rmparrish@aep.com

L

Tony Barley
Customer Services Acct. Rep.
1700 Avenue G NW
Childress, Texas 79201
806.204.0300
Email: tlbarley@aep.com

Economic Development
NE Texas
Eric Basinger

Manager, Economic Development
428 Travis Street
Shreveport, LA 71101
318.673.3170
E-mail: esbasinger@aep.com

Other TX Communities
E. Ray Covey

Manager, Economic Development
400 W. 15th St. Suite 1500
Austin, TX 78701
512-391-2981
E-mail: ercovey@aep.com

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Privacy Policy for AEP Texas, a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to AEPTexas.com

Other Websites in the AEP family of sites may be governed by their own privacy policies, appropriate to the uses and needs of each site. Throughout this site, we may provide links to resources and sites that are not part of AEPTexas.com. This Privacy Policy does not apply to those resources and sites.

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By using this site, you consent to the terms of this Privacy Policy. Whenever you submit information via this site, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

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Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

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  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

Also, AEP reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

AEP takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

AEP reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on September 12, 2011.

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