AEP Texas Hurricane Harvey Restoration Update 9-6-2017 - 5 p.m.

AEP Texas crews continue their efforts to restore power in the aftermath of Hurricane Harvey.  The bulk of the remaining outages are concentrated in the most devastated areas around Aransas Pass, Rockport, Victoria and Refugio.  Crews also continue to work in other areas throughout the Coastal Bend where there are outages affecting small groups of customers or individuals.  As of 5 p.m. on Wednesday, AEP Texas crews have restored power to 188,500 customers throughout the Coastal Bend area. 

Update for Electricians replacing service entrances

Electricians hired by customers to repair or replace the service entrance for homes or other facilities can use UIL-approved steel enclosures in addition to the aluminum enclosures traditionally used.   Currently, supply warehouses are having difficulty supplying aluminum; so, the steel enclosures are being allowed through the end of September or until the aluminum enclosures are available.

AEP Texas continues activities to help identify homes and business that sustained severe damage and may not be able to take power.  Crews also continue to restore electricity to customers who lost service due to reasons other than the storm.

Outage Update

Shown below are the latest outage numbers listed by the area where the highest number of outages remain:

Aransas Pass – Rockport Area      26,200

Victoria Area                                    2,400

Port Lavaca - Refugio Area             2,600

Estimated Time of Restoration (ETR)

Following are projected ETRs for these communities:

Rockport -Fulton:     Fri., Sept. 8, 10 p.m.

Port Aransas:            Fri., Sept. 8, 10 p.m.              

Aransas Pass:          Fri., Sept. 8, 10 p.m.

Refugio                      Fri., Sept. 8, 10 p.m.

Woodsboro                Fri., Sept. 8, 10 p.m.

Tivoli                           Fri., Sept. 8, 10 p.m.

Austwell                     Fri., Sept. 8, 10 p.m.

The ETR for any city not listed above is 10 p.m. on Friday, Sept. 8, if not sooner.

Public Safety

As the restoration activities progress in some of the areas devastated by Hurricane Harvey, customers are reminded to exercise caution when using home generators.  Please connect any appliances directly to the generator.  Please do not connect your home’s electrical system into the generator.  Taking this precaution should eliminate the possibility of a dangerous “back feed” situation when power is restored.

AEP Texas reminds customers: Do not approach crews while they are working to restore power. Such actions are very unsafe and can cause distractions leading to accidents and injuries. Also, interrupting crews while they are working slows down the restoration process.

Please continue to consider all downed power lines as energized and dangerous. Please report downed power lines and other safety hazards like broken poles to AEPTexas.com or by calling (866) 223-8508.

Lastly, as power is being restored to customers around the area, residents are reminded to clear cooktops and electric stoves of any debris; and ovens should be turned off.

Outage map

Customers can track progress on the restoration effort by visiting the outage map at www.aeptexas.com. It features the most current available information.


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Privacy Policy for AEP Texas, a unit of American Electric Power (AEP)


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AEP Texas uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, AEP Texas reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


AEP Texas takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP Texas may not be secure.

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Changes to This Policy

AEP Texas reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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