Two Los Fresnos employees were recognized for their outstanding customer service. Service Mechanic A Raul Mendez, and Line Mechanic A Juan Balli delivered the Customer Survey the most during the first quarter of the year. The goal of the survey is to get customer feedback in person after finishing a work order.

The men received gift cards as a token of appreciation for their outstanding customer service. Mendez said his goal is to achieve customer satisfaction and provide a good customer experience through the services AEP Texas provides. Like Mendez, Balli is looking to providing many more great customer experiences moving forward.

Providing exceptional customer service is part of AEP Texas' mission and we hope to continue offering only the best to our customers.