AEP Texas crews continue to significantly reduce the number of customers without power as a result of the winter storm that began in parts of west Texas on Tuesday.   As of 11:30 a.m., approximately 2,680 customers remained without power within the Abilene District, as compared to approximately 14,400 at 10:30 Wednesday morning.

“We are now entering the phase of the restoration effort where more time is required to restore power to smaller groups of customers,” said Greg Blair, AEP Texas manager of Community Affairs and Customer Service.  “That’s because there are many individual outages that have to be addressed on a case-by-case basis over a very large area of the west Texas portion of our service territory.”

Blair noted that some estimated restoration times have been adjusted even as progress continues.  He emphasized that these projections are an estimate of when power will be restored to 95 percent of those impacted by the storm who can take power.   

“We are committed to restoring power to all customers whose home or facility is capable of taking power,” Blair said. “Our restoration team made great strides in a very short time period.  We continue to work to restore power as quickly as safely possible.  Those efforts will continue.”   

Breakdown of Areas with the Most Outages
and Adjusted Preliminary Estimated Restoration Times

(As of 11:30 a.m. 10/29/2020)

Area      Number of Customers Without Power    Estimated Restoration

Childress                710                                                9 p.m. on Thursday

Abilene                  130                                                1 p.m. on Thursday

Vernon                1,320                                                9 p.m. on Friday

Stamford               285                                                noon on Friday

Hamlin                  155                                                5 p.m. on Friday                                          

Cisco                      75                                                1 p.m. on Thursday

These estimates may change as restoration efforts continue and are projections for restoration of service to most customers, who can take power. There are a significant number of individual outages that will have to be addressed on a one-to-one basis and will require additional time to restore service.

Customers can track the status of a specific outage in their area by visiting the Outage & Problems section at www.aeptexas.com.  The section features an outage map with the most current status projections.    

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