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AEP Texas Response to COVID-19

AEP Texas is committed to the health and safety of our customers, communities and employees. We’re closely monitoring the COVID-19 pandemic and are working with state and local leaders to protect the public, our business partners and our team during this time of unprecedented disruption in our daily lives. While the days ahead may look different than what we’re all used to, the AEP Texas team has comprehensive plans in place to respond to the unexpected. We’re prepared and will continue providing our customers safe and secure electricity service.

COVID-19 Resources in Texas

  • An overview of the state’s vaccination program can be reviewed at COVID-19 Vaccine Information (state.tx.us).
  • On Jan 11, Governor Abbott announced that the state is establishing an initial 28 “hubs” capable of providing the vaccine to large numbers of Texans in cities where COVID-19 is most prevalent. Click here for the currently designated hubs. The plan calls for adding more hubs as the vaccine supply increases. Please check the appropriate website for information about scheduling an appointment when you are eligible to be vaccinated.
  • Click Texas COVID 19 Vaccine Provider Locations map to review a state map and spreadsheet listing all vaccination centers. Please note that the accuracy of the number of doses listed will vary from area to area; however, the supply is expected to increase significantly over the next several weeks and months.
  • The Texas Economic Development Corporation has developed a list of statewide resources that will ensure you are informed with the most up-to-date information surrounding the COVID-19 pandemic.

Small Business Assistance

For most of us, it has not been business as usual. We're here to help you renew and restart, so when your doors swing open you'll stand strong. Our business experts are ready to make sure you know how to apply for the relief programs that fit your needs. Call our Business Solutions Center at 1.888.776.1368.

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Workforce Safety

Our team is monitoring guidance from the CDC and taking careful precautions to keep our workforce safe. Employees whose job functions allow them to work from home have been asked to do so. Our line crews and other critical employees who interact with the public and are critical to keeping power flowing are being instructed on how to perform their work and minimize exposure to the virus.

Stay Informed

We continue to monitor the situation and will update customers accordingly. Follow us on Facebook and Twitter for additional updates.

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